The field types used in this System to designate PBX and PBX User info might vary PBX to PBX so we have provided this helpful guide for BroadWorks PBX type.
BroadWorks is a popular multi tenant PBX. The information you need to setup a BroadWorks maps as follows into the fields required to connect a BroadWorks SIP User to Microsoft Teams using ConnecttoTeams:
To set up the PBX you will need to complete the fields below (image) with the information mapped in the table below:
Field | Selection | Description |
|---|---|---|
PBX Type | BroadWorks | PBX Manufacturer |
PBX Location | Label as you see fit | Label the PBX something descriptive, particularly if the enterprise will have multiple PBXs. |
PBX DNS Lookup type | The method to look up the SIP registration locations. | |
PBX Outbound Transport Type | UDP | Transport type: UDP, TCP, TLS or combination UDP/TCP. UDP is preferred, but has implications for PIDF/LO emergency calls. |
PBX SIP Domain | PBX Domain | |
PBX SIP Domain Proxy | Outbound Proxy | |
PBX SIP Domain Proxy Port | 5060 - Standard Port | If you are using a non-standard port enter it in this field. This field only appears when using HOST lookup. |
Voicemail Feature Code | Feature Code for Voicemail access from a registered phone. | The Feature Code used to dial into Voicemail from a registered Phone (i.e. *86) |
Codecs | Choose which codecs you wish to use in the order you want them to be attempted |
Add User
To set up a BroadWorks User with the Connector you will need to complete the fields below per the instructions in the Table.
Field | Selection | Description |
|---|---|---|
PBX Locations | Choose desired PBX location from the dropdown | It is common for enterprises to only have one PBX location. |
Available Voice Routes | Choose desired voice route from the dropdown | It is common for enterprises to only have one voice route. Best practice is to choose the route geographically closest to the user. |
Teams User | Teams User to be connected | Teams Users with the right licensing will be presented in the dropdown for selection |
Phone Number | 3 to 15 digits | Number or extension associated with the PBX User |
SIP User | SIP User ID | BroadWorks AoR for the User |
SIP Authentication ID | Line ID | |
SIP Password | SIP Password | |
Disable Voicemail in Teams? | Check box if the user will be using PBX voicemail over Teams voicemail | See here for details. |