3CX is a popular single tenant PBX. Many 3CX distributors package use the ConnecttoTeams Connector to link 3CX either in a PBX or a SIP Trunk configuration. This article describes the information you need from 3CX to configure a PBX user in Microsoft Teams using ConnecttoTeams.
Once you have completed setup of Direct Routing and are ready for Step 6 in the Step-by-Step Guide you will need to populate the 3CX PBX information as follows:
Configure PBX Settings
3CX Setting | ConnecttoTeams PBX |
Hostname* | PBX SIP Domain |
UDP* | PBX Outbound Transport Type |
SIP Proxy (or Hostname again, if no proxy) | PBX SIP Domain Proxy |
5060 (unless using a non-standard port)* | PBX SIP Domain Proxy Port |
Alternate Domain Name (or hostname again is no alternate domain) | Domain Alias |
Feature Code used to check voicemail | Voicemail Feature Code |
* Hostname, Transport Type and Port are required fields.
Configure PBX User
To set up a 3CX User you will need to populate certain information from 3CX into ConnecttoTeams on the Add User page as seen below:
3CX | ConnecttoTeams User |
Extension | Phone Number |
SIP User ID | SIP UserID |
Authentication>ID | SIP Authentication ID |
Authentication>password | SIP Password |
