---
title: "Configure Admin Accounts for Call Recording"
slug: "configure-admin-accounts-for-call-recording"
updated: 2025-06-17T22:10:56Z
published: 2025-06-17T22:10:56Z
canonical: "kb.connecttoteams.com/configure-admin-accounts-for-call-recording"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://kb.connecttoteams.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Configure Admin Accounts for Call Recording

This article discusses how you can add admin users to your Call Recording Portal.

## Before You Begin

- Your enterprise must be enabled by the service provider for Call Recording service.
- You - the Global Admin - must grant the necessary consent to the service provider. For more information, see [Enable Call Recording for my Enterprise](/v1/docs/enterprise-enabling-call-recording).
- You have [configured for call recording the user/s](/v1/docs/configure-pbx-users-for-call-recording) to be made admins.

## Responsibilities of Admin Users for Call Recording

A Call Recording Admin can do the following in the Call Recording Portal:

- access the audit logs of the call recording service
- search and listen to all call recordings of the tenant

## Steps to Configure a Call Recording Admin

1. From the [Enterprise Admin Menu](/v1/docs/enterprise-admin-menu-standard), click on **Users**.
2. From the Action column of the user to be made an admin, click … and then click **Assign Call Recording Admin** option.

![](https://cdn.us.document360.io/312e5ae5-e3c1-465d-8e37-f253a7ba8eee/Images/Documentation/image-1750198246488.png?sv=2026-02-06&spr=https&st=2026-10-29T18%3A54%3A54Z&se=2026-10-29T19%3A54%3A54Z&sr=c&sp=r&sig=NzJ2u9imeBXpbJJ1YiQzn0hZpjkRpi9CvMBH6T4Z1D4%3D)

**Results**

Once the user is added as an admin:

1. The user will have an additional icon in the License Details column in the Users table. ![](https://cdn.us.document360.io/312e5ae5-e3c1-465d-8e37-f253a7ba8eee/Images/Documentation/image-MPMD285Q.png?sv=2026-02-06&spr=https&st=2026-10-29T18%3A54%3A54Z&se=2026-10-29T19%3A54%3A54Z&sr=c&sp=r&sig=NzJ2u9imeBXpbJJ1YiQzn0hZpjkRpi9CvMBH6T4Z1D4%3D)
2. The user will be able to login as administrator to the [Call Recording Portal](/v1/docs/enterprise-admin-call-recording-portal) with Azure AD authentication and will be able to manage recordings and view audit logs.