---
title: "When Secure SMS Feature is Enabled"
slug: "user-experience-when-secure-sms-feature-is-on"
updated: 2026-01-28T19:38:55Z
published: 2026-01-28T19:38:55Z
canonical: "kb.connecttoteams.com/user-experience-when-secure-sms-feature-is-on"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://kb.connecttoteams.com/llms.txt
> Use this file to discover all available pages before exploring further.

# When Secure SMS Feature is Enabled

This article describes the limited functionality available to a Teams user when the Secure SMS feature is on for their enterprise.

## Overview of the Secure SMS Feature

Secure SMS enhances message security by encrypting SMS content and restricting how messages are accessed and sent. For a full overview of this feature, including setup instructions, please refer to the article intended for your Microsoft Global Administrator [here](/v1/docs/secure-sms-1).

When Secure SMS is enabled, the **SMS Page** is disabled. As a result, the functionality described in [Using the SMS Application within Teams](/docs/user-experience-when-secure-sms-feature-is-on#) is not available to end users.

![](https://cdn.us.document360.io/312e5ae5-e3c1-465d-8e37-f253a7ba8eee/Images/Documentation/image(832).png)

## Functional Limitations

### **When Using the Unified Connector App**

- You cannot initiate new single messages or start new group texts.
- You **can reply** to existing group text conversations within the relevant group chat.

### **When Using the Legacy SMS Connector App**

- New single messages must be initiated using the [SMS Composer](/v1/docs/how-to-send-sms-and-mms-from-the-sms-composer).
- Starting new group texts is not supported.
- You **can reply** to existing group text conversations in the relevant group chat.