---
title: "Slack Admin Guide for Preparing the Slack Workspace"
slug: "slack-admin-guide-for-preparing-the-slack-workspace"
updated: 2025-11-10T19:03:59Z
published: 2025-11-10T19:03:59Z
canonical: "kb.connecttoteams.com/slack-admin-guide-for-preparing-the-slack-workspace"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://kb.connecttoteams.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Slack Admin Guide for Preparing the Slack Workspace

The Chat Connector—a service within the Unified Connector App—enables Teams Users to exchange chat messages (with rich text and emojis) and share files with users of external chat applications, including **Slack** and **Webex by Cisco**.

To enable cross-platform communication, a companion app must be installed in the appropriate Slack workspaces. This app is responsible for creating the necessary channels used for integration.

This article provides guidance for Slack administrators on how to prepare their workspace to support automatic channel creation.

## Allow Members to Create Private Channel

In a web browser, navigate to `https://<your workspace name>.slack.com/admin/permissions/account-types`, enable **Create private channels** for **Member**.

To prepare your workspace to support automatic channel creation by TeamsLink, enable members to create private channels in your Slack workspace. To do so, follow these steps:

1. Open a web browser and go to: `https://<your-workspace-name>.slack.com/admin/permissions/account-types`
2. Under the **Member** section, enable the option **Create private channels**.

![](https://cdn.us.document360.io/312e5ae5-e3c1-465d-8e37-f253a7ba8eee/Images/Documentation/image-O8J0BUOA.png)

#### Alternative Navigation Path

You can also access this setting through your Slack Admin Dashboard:

1. Go to your Slack workspace’s **Admin** page.
2. Navigate to: **Menu** > **Manage Permissions** > **Account Types**

Watch this video for a walkthrough of this navigation path.

[Video](https://cdn.us.document360.io/312e5ae5-e3c1-465d-8e37-f253a7ba8eee/Images/Documentation/Enabling%20Creating%20Private%20Channels%20in%20Slack.mp4)