Administrator (GA) is automatically redirected to the Manage User Groups page. Here, the GA must define whether users will be synchronized by selecting one or more Microsoft Groups to act as filters. If no groups are selected , all users within

blank UNLESS you have specific requirements about limiting which users are available in the system . If you need to limit users, check User Groups Sync for complete instructions and expected time the user sync process is expected to complete. 2

the SMS service enabled for your Enterprise account. Please contact your provider to get this service added. The target Teams users must be members of User Groups being sync’d on your Enterprise account . Note to the Reseller: There must

permissions to access your Microsoft O365 account such as shown in this picture. You will be prompted to list Microsoft User Groups to sync. Members of these groups will appear in the Enterprise Portal and can be configured to use

of Teams users allowed by the Enterprise Admin to be sync’d into ConnecttoTeams database which are defined using the steps presented in the Manage Sync User Groups article. This table also shows the following columns: - Teams Users - SIP Trunk

have configured your desired Sync User Groups. Listing your sync user groups is a way for you to only share user data to limited set of users who are to use ConnecttoTeams services. If no user groups are defined, all

Review your your desired Sync User Groups . Listing your sync user groups is a way for you to only share user data to limited set of users who are to use ConnecttoTeams services. If no user groups are defined, all

Users menu item. The Users page lists your Microsoft Teams users that are synchronized with the ConnecttoTeams system. The end users that are listed are limited to the members of your defined Sync User Groups . Users Table The columns in

or delete PBX Users . Next Steps To define your sync user groups, check the article Manage User Groups . To add users individually or in bulk, check the article Set Up Trunk User (Individual) and Set Up Trunk Users (Bulk) . To

ll be asked to grant permissions . These must be accepted before the enterprise can access the portal. Sync your user groups . If allowed by service provider to upload phone numbers, upload phone numbers with SMS capability . Individually configure SMS users

users, proceed to do so as described Configure SMS Groups . IMPORTANT These changes will not be reflected for the Teams user until the relevant connector app is synchronized. To perform the sync, continue to the next section. Sync the App

data for all users in your tenant (by leaving the group selection empty), or you can specify a few select groups . Specifying groups helps minimize data exposure risks and reduces system synchronization load—ideal when only a subset of users

the SMS Group table, but will not get reflected in the member users’ Teams client until the SMS app is sync’d. To sync, see the Sync the SMS App to Finalize the Changes section below. Updating SMS Groups  From

write directory data Allows the app to read and write data in your organization's directory, such as users, and groups. It does not allow the app to delete users or groups, or reset user passwords. Access the directory as

Deploy and Sync the SMS App to Microsoft Teams To finalize changes to SMS phone number assignment, changes to SMS groups and SMS users, the Microsoft Global Admin (or the provider if granted the proper consent) must sync the app

Group Texting SMS Group is not for group texting. To know more about group texting, check this article . Using SMS Groups in Teams After the Enterprise Admin syncs the SMS group configuration , the SMS group will now appear in MS

You Begin Your Enterprise Admin must enable your Teams user for the SMS service. Your Enterprise Admin must configure your user for SMS and assign a phone number to your user or an SMS group that you are a member

bots list in the chat. To allow additional Teams users to communicate with the Slack participants, add them to the group chat. The Slack user will receive a new channel titled with your name, where your messages will be displayed

Microsoft SME to ensure AAD and the local domain controller are communicating properly . Call Cards are not appearing for the user Either the enterprise is not using any feature codes, or the user has been deleted from the group in

Submit ” , as shown below. This will kick off the user addition process. Click Submit button when ready to proceed. The users will appear on the Enterprise Admin Dashboard. Part II: Sync Changes to Microsoft If changes to user/s were