Microsoft Permissions for Apps

  • Updated on May 29, 2025
  • Published on Dec 29, 2024
  • 2 minute(s) read
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Introduction

The various ConnecttoTeams apps need to perform certain limited tasks within your Teams organization and end users' Teams accounts. These tasks can only be executed with permission from you - the Microsoft 365 organization's Global Administrator.

This article covers the permissions required by the various ConnecttoTeams apps.

Watch video:

For the actual steps the enterprise global admin should take to grant permissions to the app, please refer to this video.

Permissions for PBX Connector App (also used for Trunk)

Functions

The PBX Connector App primarily needs permissions to execute the following functions:

  • Deploy the ConnecttoTeams PBX Connector App to the O365 organization’s catalog.

  • Query member user profiles in the O365 organization to map them to PBX users and phone numbers.

  • Give app notifications to Teams users for incoming calls, missed calls, and voicemails.

  • Present interactive cards in Teams channels to provide users with a rich GUI experience, allowing actions like listening to voicemails.

Permissions

The following permissions required by the PBX Connector App to execute the described functions are illustrated in this image taken from an enterprise’s Teams Admin Center.

The Teams Admin Center presents this interpretation of these permissions:

Permissions for SMS Connector App

Functions

The SMS Connector App primarily needs permissions to execute the following functions:

  • Deploy the ConnecttoTeams SMS Connector App to the O365 organization’s catalog.

  • Query member user profiles in the O365 organization to map them to SMS-enabled phone numbers.

  • Create and update channel names to show the SMS recipient’s phone numbers and/or the contact names.

  • Give app notifications to Teams users for incoming and outgoing SMS messages.

  • Present interactive cards in Teams channels to provide users with a rich GUI experience, allowing actions like responding to SMS.

Permissions

The following permissions required by the SMS Connector App to execute the described functions are illustrated in this image taken from an enterprise’s Teams Admin Center.

The Teams Admin Center presents this interpretation of these permissions:

Permissions for Chat App

Functions

The Chat App does not require new permissions to execute its functions.

The Teams Admin Center presents this interpretation of the capabilities of the Chat App.

Watch video:

For the actual steps the enterprise global admin should take to grant permissions to the app, please refer to this video.

Consent for Provider Admins

In addition to permissions given to the apps, there are actions that an Enterprise Admin has to take as services are used by the enterprise. These actions can be executed by a the provider on behalf of the Enterprise Admin provided consents are granted.

The following services are the consents that may be granted to the provider. See this for more info and procedure for granting consent.

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