---
title: "Enabling Call Recording for Enterprise"
slug: "enterprise-enabling-call-recording"
updated: 2025-06-11T23:24:29Z
published: 2025-06-11T23:24:29Z
canonical: "kb.connecttoteams.com/enterprise-enabling-call-recording"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://kb.connecttoteams.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Enabling Call Recording for Enterprise

This article describes how to enable ConnecttoTeams Call Recording feature for your enterprise.

## Before You Begin

- Arrange with your service provider to enable the Call Recording service for your enterprise account

> [!NOTE]
> Note to the Reseller
> 
> To enable the Call Recording add-on for an enterprise, check [Enabling Call Recording for Enterprise](/v1/docs/enable-call-recording-add-on-for-an-enterprise).

## Procedure

Some tasks can be [delegated](/v1/docs/enterprise-manage-users-without-global-admin) from the Global Admin to users with Teams Administrator role, but due to Microsoft’s security policies, there is no way to complete setup without the Global Administrator’s initial involvement

1. Log on to the Enterprise Portal as a Global Admin.
2. From the [Enterprise Admin Menu](/v1/docs/enterprise-admin-menu-standard), click on **Dashboard** page.
3. Under the Enterprise Admin Action Items table, click **Grant Consent** on the Call Recording item.

![](https://cdn.us.document360.io/312e5ae5-e3c1-465d-8e37-f253a7ba8eee/Images/Documentation/image-SOSWHQW3.png)

#### Results

This action will create the necessary online application instance in the Microsoft tenant of the enterprise as well as the new Compliance Recording Policy for Teams.

## Next Steps

- Learn how to [access the Call Recording Portal as an Enterprise Admin](/v1/docs/enterprise-admin-call-recording-portal).
- Learn how to [configure end users for Call Recording service](/v1/docs/configure-pbx-users-for-call-recording).
- Learn how to [configure admin users for Call Recording service](/v1/docs/configure-admin-accounts-for-call-recording).
- Guide your end users on how to [access the Call Recording Portal as an End User](/v1/docs/accessing-the-call-recording-interface).