---
title: "Accessing the Call Recording Portal as Enterprise Admin"
slug: "enterprise-admin-call-recording-portal"
updated: 2026-07-21T02:36:46Z
published: 2026-07-21T02:36:46Z
canonical: "kb.connecttoteams.com/enterprise-admin-call-recording-portal"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://kb.connecttoteams.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Accessing the Call Recording Portal as Enterprise Admin

This article discusses how to access the Call Recording Portal where you can listen in to the call recordings.

## Introduction

Once ConnecttoTeams Call Recording add-on is enabled the Enterprise Admin or the Call Recording Admin can access the compliance recording Portal.

This Enterprise Admin for call recording is the one [who registered the enterprise](/v1/docs/global-administrator-requirement#global-administrator-must-register-the-enterprise) to ConnecttoTeams. The Call Recording Admin privilege can be granted via the portal. For more information, see [Configure Admin Accounts for Call Recording](/v1/docs/configure-admin-accounts-for-call-recording)

## Before You Begin

- Your enterprise must be enabled by the service provider for Call Recording add-on.
- You - the Global Admin - must grant the necessary consent to the service provider. For more information, see [Enable Call Recording for my Enterprise](/v1/docs/enterprise-enabling-call-recording).

## Access the Call Recording Portal

1. Navigate to [https://compliancerecording.connecttoteams.com.](https://compliancerecording.connecttoteams.com.)
2. Click on **Azure AD** and login with your Microsoft 365 / Azure AD credentials.

## Search, Download and Playback Recordings

To access the recordings, from the left navigation menu of the Call Recording Portal, click **Recordings**.

![](https://cdn.us.document360.io/312e5ae5-e3c1-465d-8e37-f253a7ba8eee/Images/Documentation/image-6PTT9F90.png?sv=2026-02-06&spr=https&st=2026-10-29T19%3A35%3A35Z&se=2026-10-29T20%3A35%3A35Z&sr=c&sp=r&sig=uwo89gNCs0RHD6ovYEwSbaZKAAG7KKZFPJqcDJFcaCo%3D)

## Access Your Tenant Settings

To access the settings, from the left navigation menu of the Call Recording Portal, click **Tenant Management**.

![](https://cdn.us.document360.io/312e5ae5-e3c1-465d-8e37-f253a7ba8eee/Images/Documentation/image-1750198438900.png?sv=2026-02-06&spr=https&st=2026-10-29T19%3A35%3A35Z&se=2026-10-29T20%3A35%3A35Z&sr=c&sp=r&sig=uwo89gNCs0RHD6ovYEwSbaZKAAG7KKZFPJqcDJFcaCo%3D)

## Retrieve Audit Logs

To access the audit logs, from the left navigation menu of the Call Recording Portal, click **Audit Logs**.

![](https://cdn.us.document360.io/312e5ae5-e3c1-465d-8e37-f253a7ba8eee/Images/Documentation/image-3RTCHZEP.png?sv=2026-02-06&spr=https&st=2026-10-29T19%3A35%3A35Z&se=2026-10-29T20%3A35%3A35Z&sr=c&sp=r&sig=uwo89gNCs0RHD6ovYEwSbaZKAAG7KKZFPJqcDJFcaCo%3D)

## Suggested Further Reading

- Learn how to [configure other users to act as admins in Call Recording Portal](/v1/docs/configure-admin-accounts-for-call-recording).
- Learn how to [configure your end users to enable Call Recording](/v1/docs/configure-pbx-users-for-call-recording).
- Guide your end users on how to [access the Call Recording Portal as an End User](/v1/docs/accessing-the-call-recording-interface).