---
title: "Enable Chat for Users"
slug: "enable-chat-for-users"
updated: 2026-09-28T06:38:09Z
published: 2026-09-28T06:38:09Z
canonical: "kb.connecttoteams.com/enable-chat-for-users"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://kb.connecttoteams.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Enable Chat for Users

This article guides Enterprise Admins in enabling Chat for individual Teams users. It applies to both chat [deployment options](/v1/docs/unified-connector-app-vs-federated-chat) — the Unified Connector App and federated chat. Enabling Chat is the final setup step for either option.

## Before You Begin

- Chat must be set up for the enterprise using one of the two options.
- Each Teams user needs a Microsoft 365 license that includes SharePoint Online.

## Enable Chat for a User

1. In the Enterprise or Messaging Portal, whichever one you are using, navigate to the **Users** page.
2. Locate the user, then click the **Actions (⋯)** menu.
3. Select **Enable Chat**.

![](https://cdn.us.document360.io/312e5ae5-e3c1-465d-8e37-f253a7ba8eee/Images/Documentation/image-W0H96B2A.png)

What the user sees depends on the deployment option:

|  | Federated chat | Unified Connector App |
| --- | --- | --- |
| **After Enable Chat** | A personal chat named **Connect2Teams Chat** appears in the user's Microsoft Teams chat list. From this chat, the user can invite external contacts. | The **Unified Connector App** becomes available to the user in their Teams app catalog to open and pin. |
| **After Disable Chat** | The **Connect2Teams Chat** disappears from the user's chat list. | The app remains, but the user can no longer send messages or invite contacts. The AI Messaging Assistant replies with a decline message. |

Share the matching end-user guide with your users: [**Chatting with Slack users through federated chat**](/v1/docs/chatting-with-slack-users-through-federated-chat) (federated chat) or [**Using the Chat Connector in MS Teams**](/v1/docs/using-chat-connector-in-teams) (Unified Connector App).

## Disable Chat for a User

To turn chat off for a user, select **Disable Chat** from the same **Actions (⋯)** menu on the **Users** page. The effect depends on the deployment option, as shown in the table above.

![](https://cdn.us.document360.io/312e5ae5-e3c1-465d-8e37-f253a7ba8eee/Images/Documentation/image-W2YZWY1O.png)

> [!WARNING]
> Restoring Connect2Teams Chat (federated chat only)
> 
> If a user inadvertently deletes their **Connect2Teams Chat**, restore it by selecting **Disable Chat** for that user on the **Users** page, then **Enable Chat** again.