Registering Your Enterprise

Congratulations on having a {{variable.site_brand_name}} Enterprise account. We're thrilled to have you on board.

Your journey with your {{variable.site_brand_name}} Enterprise account begins with a welcome email sent to the address you provided to your {{variable.site_brand_name}} provider.

To complete the registration, your Microsoft Teams user must have a Global Admin role in your Microsoft organization.

Click on the Complete Registration button.
Login with your Microsoft user account.
Grant permissions as needed. Certain permissions to ensure the Enterprise Portal functions correctly and can retrieve necessary data from Microsoft systems. Others are optional, meaning some non-essential - but helpful - features may not be available to your organization if they are not granted.

To learn more about these permissions, check Microsoft Permissions for the Enterprise Portal.
You will then land on the Enterprise Portal’s Manage Groups page.

At this point, you can either allow the system to retrieve data for all users in your tenant (by leaving the group selection empty), or you can specify a few select groups.
Specifying groups helps minimize data exposure risks and reduces system synchronization load—ideal when only a subset of users require access to {{variable.site_brand_name}} services.
To learn more about this, check Manage User Groups.
You will then land on your Enterprise Dashboard. Explore the Enterprise Portal with the help of the Enterprise Portals guides. Also see the following section which talks about two types of portals.

The Enterprise Portals

{{variable.site_brand_name}} provides two tailored portals designed to optimize the data you see based on the specific services your organization uses.

The Standard Enterprise Portal for those using calling services such as PBX and Trunk. This portal is also used when the enterprise has messaging services - such as SMS or Chat - as additional service.

The main Standard Portal is available at https://enterprise.connecttoteams.com. Your provider may offer a different URL that may include resources specifically for your use.
The Messaging Portal for those using SMS or Chat only.

The main Messaging Portal is online at https://messaging.connecttoteams.com. Your provider may offer a different URL that may include resources specifically for your use.

Suggested Further Reading

Browser Compatibility

ConnecttoTeams Portals Browser Compatibility